Genyst Plan Policy

Last Updated: February 20, 2024

What This Document Covers

Upon payment for an Genyst Plan, and thereby agreeing with our Terms of Service, you also agree to the terms laid out in this Plan Policy.

These terms, developed below, cover our "Genyst Website Policy" , "Genyst Website Management Policy" , "Refunds and Cancellation Policy" , as well as any additional purchases (“add-ons” or “additional subscriptions”) that may be added onto the original “Plan” purchase and the terms which go along with each additional purchase. By “Plan” it is meant the original Genyst “Genyst Website” Plan, which is the base of all other additional subscriptions or add-ons. In order to purchase additional subscriptions, like “Genyst Website Management” or add-ons, one must have either paid for the Plan “in Full” (see section 1) or currently be on or finished with the “One Year Payment Route” (OYPR) regarding the Plan (see section 1). An “add-on” is an addition to the Plan and constitutes a one-time purchase (i.e., not a recurring payment, unless coupled with the OYPR for the Plan, in which case the payment ceases at the end of the one year cycle along with the Plan itself). Examples of add-ons include "Additional Pages" or Initial “Blog” or “Products” Page . An “additional subscription” is any subscription other than the Plan under the OYPR. Additional subscriptions constitute a recurring payment over an indefinite period of time (i.e., not confined to the scope of the Plan under the OYPR). Examples of additional subscriptions are “Genyst Website Management” , "Full Legal Compliance" , "Accessibility Compliance" or “Blog/Product Posting” .

Table of Contents

What This Document Covers
1. Genyst Website” Policy
2. Genyst Website Management” Policy
3. The Pages Included
4. Additional Pages
5. Blog and Product Postings
6. Full Legal Compliance
7. Login and Authentication Pages
8. Refunds and Cancellation
9. Accessibility Compliance
10. Designs
11. Money Back Guarantee

1. “Genyst Website” Policy

What this purchase includes:

  • Anything listed under the “Genyst Website” section in the "Plans Page" .

  • See section 3 for the pages included in this purchase.

  • One non-premium domain name. Any domain that can be found for $35 or less on GoDaddy.com or websites similar.

  • Aid with account creation or modifications to third-party websites only as the accounts or modifications apply to Genyst websites paid for by the client.

  • +Any add-ons or additional subscriptions purchased by the client.

  • +Website Hosting and Domain name coverage for one full calendar year.

What this purchase does not include:

  • Anything not listed under the “Genyst Website” section in the "Plans Page" .

  • Domain Name coverage beyond one calendar year from the date of the original purchase of the “Genyst Website” Plan.

  • Web-Hosting coverage beyond one calendar year from the date of the original purchase of the “Genyst Website” Plan.

  • One Year Payment Route (OYPR): The “Genyst Website” Plan can be paid for through 12 installments of $150/month over one calendar year starting from the date of the initial purchase.

  • Payment in Full: The “Genyst Website” Plan can be paid in full with a one time payment of $1500.

  • Recurring Fees Post Payment: Once the “Genyst Website” Plan is completed and paid off (i.e. at the end of the OYPR or Paid in Full), the client is responsible for the yearly domain and web-hosting payments. Genyst will not be held responsible for the payment of domains or web-hosting after the first year of Plan purchase. This may be offset by the purchase of the additional subscription “Genyst Website Management” .

2. “Genyst Website Management” Policy

What this purchase includes:

  • Anything listed under the “Genyst Website Management” section in the "Plans Page" .

  • Domain Name coverage over the duration of the Genyst Website Management subscription.

  • Web-Hosting coverage over the duration of the Genyst Website Management subscription.

  • *Unlimited Troubleshooting and Error correcting regarding Genyst Genyst Websites and extensions to the website (i.e. extensions added by Genyst and only those that pertain to Genyst websites which have been purchased by the client). Examples of extensions could include: accessiBe, Stripe, or Google Analytics/Tag.

What this purchase does not include:

  • Anything not listed under the “Genyst Website Management” section in the "Plans Page" .

  • Troubleshooting and error correcting in websites or other technologies/tech services that are not from Genyst.

  • Genyst Website Management for other websites or services other than Genyst Genyst Websites purchased by the client.

3. The Pages Included

Up to 6 pages. The 6 pages constitute the following (numbers 5 & 6 constitute a choice between those listed):

  1. Home

  2. About

  3. Services

  4. Contact

  5. One “Blog”, “Products”, “Plans”, “Prices”, or “Menu” page

  6. FAQ, Refund Policy, Return Policy, or Cancellation Policy

*If needed, an “Account” page powered by Stripe is included at no additional cost. We can help you setup your Stripe account if needed.

4. Additional Pages

You may purchase additional pages. Prices vary depending on the page, Contact Us for a quote.

Some Examples Include:

  • Any page not chosen from the last two “Pages Included” (5 & 6)

  • Additional Information

  • Mission

  • Vision

  • Portfolio

  • Our Users

  • Our Clients

  • Our Team

5. Blog and Product Postings

Blogs:

If you would like a blog on your website, we charge $50 for the initial Blog page creation as an add-on and $20 per month as an additional subscription for blog posting.

What this purchase includes:

  • Initial Blog Page creation (if Blog add-on is purchased)

  • The uploading of up to 5 blog posts per month to your website. (if more are needed, please Contact Us )

What this purchase does not include:

  • The writing of blog posts on your website. (Genyst will only upload blogs which the client has written, or gotten written for them. Genyst will not write any blog posts for the client)

Product Postings:

If not selected in point 5 on "The Pages Included" , you can add an Initial Product Page as an add-on for $50. Regular Product Posting is an additional subscription of $20/month.

What this purchase includes:

  • Initial Product Page creation (if Product Page add-on is purchased)

  • The uploading of up to 5 new products per month to your website. (if more are needed, please Contact Us )

What this purchase does not include:

  • The creation, purchase, finding, etc. of products to sell on your website. (Genyst will only upload products which the client has obtained or intends to sell themselves. Genyst will not be held responsible in any way for anything beyond the posting, uploading, or pasting of products the client wishes to have posted on their website.)

If you would like Terms of Service and Privacy Policy pages on your website, we charge an additional $30 per month or $300 per year to your plan.

  • We will create both the pages on your website.
  • We will create both the Terms of Service and Privacy Policy for you once we receive the necessary information from you to do so.
  • These pages will be monitored and updated by legal professionals to ensure their continued validity and compliance.

You may also add any of the following for a flat rate of $50 each:

  • Disclaimer
  • Cookie Policy
  • EULA
  • Return/Refund Policy
  • Shipping Policy
  • Acceptable Use Policy

7. Login and Authentication Pages

We currently do not offer any Login or Authentication pages other than the free Stripe Account page mentioned in “The Pages Included”.

8. Refunds and Cancellation

We currently allow cancellations and refunds if done under the following terms:

In-House Programmer Package: You will receive a 100% refund if you cancel your plan within three days of the original purchase.

  • To do so you must contact us saying you wish to cancel and also provide your order number.

Beyond three days you might not receive any refund for the month in which the subscription was originally purchased. We encourage you to contact us anyway and hopefully we can work something out.

If you decide to cancel your subscription before the next billing cycle, you will retain our services for the duration of the paid for billing cycle. For the following billing cycle, you will no longer be charged and the services previously purchased from Genyst will cease.

  • Any negotiated refund will be based on the amount of days since your original purchase and the labor already spent.
  • In most cases, however, you will not receive any refund beyond the three day mark.

Genyst Website Package: You will receive a 100% refund if you cancel your plan within three days of the original purchase.

  • To do so you must contact us saying you wish to cancel and also provide your order number.

Beyond three days you might not receive any refund. We encourage you to contact us anyway and hopefully we can work something out.

  • Any negotiated refund will be based on the amount of days since your original purchase and the labor already spent.
  • In most cases, however, you will not receive any refund beyond the three day mark.

If you decide to cancel your subscription before the end of the annual billing cycle, you will receive our services until said billing cycle ends. For the following billing cycle, you will no longer be charged and the services previously purchased from Genyst will cease. If you have questions regarding the status of the website purchased from us after your subscription ends, see our Plan Policy page for more details.

If you have purchased the Genyst Website on the monthly billing cycle, you are not allowed to cancel until the end of approximately one year of monthly billing cycles. This is because the cost of the website is the accumulation of one year’s worth of monthly payments. If you decide to cancel, please contact us and we will tell you the date your subscription will end and when our services will cease (i.e. after one full year (12 months) of billing cycles have been completed).

9. Accessibility Compliance

For $50/month, accessibility compliance can be added to your subscription. This is a recurring fee that extends beyond the end of date of the initial Subscription. You will be charged for as long as you desire it to exist on your Genyst website.

Upon purchasing anything from Genyst, and thereby agreeing to our Terms of Service, you also recognize that we have necessarily provided Accessibility Compliance (including but not limited to: ADA, WCAG, EEA compliance etc.) as an option, even should you not choose it.

To make your website accessible, we have partnered with accessiBe.com .

10. Designs

The credit for our Designs properly goes to:

  • GetHugoThemes.com
  • Themefisher.com

We have opted to host these sites as previews ourselves for cohesion purposes on Genyst.com. Our Web Developers are skilled in the conversion of these designs into new customized websites for our clients. We have all rights necessary to conduct said conversion for our clients and use these designs as we see fit.

11. Money Back Guarantee

If your new Genyst Website is not to your liking, you may receive a full refund if requested within the first three months of your initial purchase.

This is to ensure your comfort and that we do the best job possible.

If a refund is requested, your website will taken offline immediately and saved for 60 days.

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